What is the Whistleblowing Hotline?
It is a specific communication channel available to anyone who wants to report, even anonymously, conduct that is contrary to the law, as well as to the principles or ethical rules of the entity itself.
When to use the Whistleblowing Hotline?
If you have any kind of relationship or connection with the ASOCIACIÓN BIENESTAR SEXUAL INTEGRAL DE CANARIAS and, therefore, are aware of any irregular behavior or conduct within our organization, you can report it through our ethics hotline so that appropriate measures can be taken.
To this end, it is essential that the information you provide is supported by truthful details and sufficient evidence, thus facilitating the subsequent investigation.
How to use the Whistleblowing Hotline?
By visiting https://checkpointcanarias.canales-eticos.com, you can easily and conveniently report any situation you wish, specifying the issue (sexual harassment, fraud, influence peddling, or any other) and providing a description of the events.
You can also attach supporting documentation to substantiate your report, which will be very useful to the person handling the case.
Once you have filed a report, you will be given a code to track its progress through the platform.
The ethics hotline itself serves as a communication channel via an internal and completely confidential chat between the person reporting the issue and the person handling the case.
What will happen after the report is made?
After you submit a complaint or report through the ethics hotline, the person handling the case will confirm receipt of your complaint within a maximum of seven (7) days and that the case will be resolved within a maximum of three (3) months. If the complaint concerns workplace harassment, including moral, sexual, or gender-based harassment, the case will be expedited and resolved as quickly as possible.
All individuals who submit a report through the ethics hotline are guaranteed protection from retaliation, and any form of retaliation against them is prohibited.
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